Contact
Contact Us
in writing.
Short answer
- Walk-in pickups welcome during open hours
- Quotes: same business day on standard grades
- Sales enquiries: trade@reibcmarket.com
- Bring straps for self-collection — we load you
Send us a request
Yard & office
10305 Abercorn StSavannah, GA 31406
United States
Southside Savannah, on Abercorn. Enter through the gate and follow the signs to the grading floor — the scale house is on your left. Trailers should back along the north fence.
Open in MapsGeneral & quotes
hello@reibcmarket.comSelling totes to us
trade@reibcmarket.com
Include prior contents, quantity, grade, zip code and timeline and you will usually get a number back in one reply rather than four.
Hours
- Monday – Thursday
- 7:30 AM – 5:00 PM ET
- Friday
- 7:30 AM – 3:30 PM ET
- Saturday
- 9:00 AM – 1:00 PM ET (yard pickups only)
- Sunday
- Closed
All times Eastern. Saturday is pickup-only: the wash line and test bay are down, so no reconditioning or certification work happens on a Saturday.
No phone line — on purpose
We do not have a telephone number, and we are not hiding one.
Quoting a used tote needs five written facts: prior contents, quantity, grade, destination zip and timeline. Over the phone, at least one of them gets heard wrong, and the result is a load of totes that are not fit for the job. Every form on this site routes to a named trader, and we answer within one business day.
Make your first email count
Five facts and we can quote you
You do not need a formal specification. You need these five things, and the sixth if you have it.
- 01
Prior contents
What was in the tote before, or what you intend to put in it. This decides grade, gasket compound and whether food-grade paperwork is even possible.
- 02
Quantity
Units, or trailer loads. Say if the number is flexible — a 20-unit order that can flex to 24 often lands on a better freight rate.
- 03
Grade
Food, reconditioned, rebottled, rinsed, as-is or scrap. "Not sure" is a legitimate answer and we will recommend.
- 04
Destination zip
Freight is usually the largest single variable in a used-tote price. Without a zip we are guessing.
- 05
Timeline
This week, this month, or planning for next quarter. Reconditioning and UN re-certification have real lead times.
- 06
Site constraints
Dock or no dock, forklift or no forklift, door height, ceiling height. A reconsignment is the most expensive mistake in this trade.
Before you write
Four things people ask on this page
Why is there no phone number on this site?
Because we do not run a phone line. Every quote needs prior contents, quantity, grade, zip code and timeline written down, and a form captures that correctly the first time. Email and the forms on this site reach a trader in Savannah, and we answer within one business day.
How fast can you quote?
Same business day for standard grades and quantities. Mixed loads, UN re-certification and fabrication take two to three days because someone has to actually look at the units.
Do you take purchase orders?
Yes, with terms for established accounts. First orders are prepay or card unless you are a public entity.
Can I pick up myself?
Yes. 10305 Abercorn St, Savannah, GA 31406, during open hours — including Saturday mornings, which are pickup-only. Bring straps. We will load you.
Response times
What to expect, and when
Published so you know whether to chase. If something takes longer than these without us telling you why, chase it.
| Request type | First response | Full answer | Notes |
|---|---|---|---|
| Quote, standard grade and quantity | Same business day | Same business day | The normal case |
| Quote, mixed load or unusual grade | Same business day | 2 – 3 business days | Someone physically inspects units |
| Quote, UN re-certification | Same business day | 2 – 3 business days | Test bay scheduling |
| Quote, custom fabrication | 1 business day | 2 – 5 business days | Depends on drawing complexity |
| Selling us empties | Same business day | Same business day | Hazmat needs a manifest first |
| Decommissioning survey request | 1 business day | After the site visit | Survey itself is free |
| Diversion certificate | 1 business day | 5 business days | 2 – 3 weeks if retrospective |
| Document re-issue (old order) | 1 business day | 1 – 3 business days | Records held by serial |
| General question | Same business day | Same business day | — |
Reaching the right desk
Where to send what
Everything routes to a person either way, but these go straight to the right one.
| If you want to | Use | Include |
|---|---|---|
| Buy containers | Any form on this site | Liquid, quantity, grade, postcode, timeline |
| Sell us empties | The form, service = “Sell my used totes” | Count, prior contents, condition, postcode |
| Have your own fleet washed | The form, service = “Washing & reconditioning” | Prior contents, unit count, target grade |
| Clear a whole yard | The form, service = “Site decommissioning” | Rough count, postcode, two photographs, deadline |
| Get a diversion certificate | The form, service = “Diversion reporting for ESG” | Period, legal entity, sites to include |
| Ask a technical question | Just ask — no form needed | |
| Apply for a job | The form, service = “General question” | Which role, and your availability |
| Collect from the yard | Reserve by form, then drive over | Grade and quantity so we can stage it |
Short answer
- All routes reach a named trader in Savannah
- Nothing is answered by an auto-responder
- Technical questions do not need the form — email is fine
- Walk-in collection needs no appointment during open hours
From the Yard Journal
Longer pieces from the people who run the wash line, the test bay and the trading desk.
29 January 2026 · 4 min
Why we answer in one business day and not instantly
We could return a price in four seconds. It would be wrong often enough to be worse than useless, and here is the specific arithmetic of why.
Nina Caldwell · Trading desk
Read18 December 2025 · 4 min
Our grading floor is deliberately boring
Six labelled bays, one decision per unit, no judgement calls allowed at the end of a shift. Interesting processes produce inconsistent grades.
Priya Raghunathan · Head of reconditioning
Read
Next move
Email reaches a person, not a queue.
Write to hello@reibcmarket.com or use any form on this site. Both land with a trader in Savannah who can see live stock, and both get answered within one business day.